Privacy Policy
Sipmax Pharma respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you share with us when visiting or transacting on our website: https://sipmaxpharma.com/ — this policy applies to all users who access the site from within or outside India.
1. Information We Collect
We collect personal and non-personal information to process orders, comply with local regulations, and improve our services.
- Personal Information: full name, contact number and email address, shipping and billing address, prescription documents (if applicable), payment details (securely handled)
- Technical Information: device and browser type, IP address and location, website usage logs, cookies and tracking data
2. Purpose of Data Collection
We use collected information to:
- Fulfill orders
- Verify prescriptions
- Provide customer support
- Comply with laws
- Enhance website experience
- Communicate updates and notifications
- Fulfill legal recordkeeping
All parties are bound by confidentiality agreements.
3. Disclosure of Information
We do not sell or lease your data. It may be shared with:
- Delivery partners
- Payment gateways
- Licensed medical personnel
- Regulatory authorities
- Technical service providers
4. Data Security & Storage
All data is stored securely using encryption. Access is restricted to authorized personnel. We retain data only as needed for operational, legal, and regulatory purposes in India.
5. Your Rights
You have the right to:
- Access or correct your data
- Withdraw marketing consent
- Request deletion (subject to legal retention)
- Object to certain processing
6. Cookies
We use cookies to support order fulfillment, prescription verification, customer support, legal compliance, website experience, updates and notifications, and legal recordkeeping. Cookies can be managed in your browser settings.
7. External Links
We are not responsible for the privacy practices of third-party websites. Always review their privacy policies.
8. Minors
Our services are not intended for users under 18. Prescription orders must be placed by legal adults.
9. International Transfers
We may transfer data outside your country of residence. All transfers comply with data protection regulations.
10. Updates to This Policy
We may update this policy. The latest version will be posted here with a revised effective date.